Sometimes, in effort to make processes more efficient, we engineer and configure overly complicated systems. Before we walk down the path to change an existing process, we should consider if this creates or reduces friction.
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Not every task has to be powered by a Rube…
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Sometimes, in effort to make processes more efficient, we engineer and configure overly complicated systems. Before we walk down the path to change an existing process, we should consider if this creates or reduces friction.